White Oaks Conference Resort And Spa — Spa in Niagara On The Lake

Reviews of White Oaks Conference Resort And Spa

• Hannah

  Added 2015.10.05

  Booked a spa weekend with my girl friends and we were really excited to go to White Oaks as we read great reviews. The place is actually quite dated and beds are small. Our heater wasn't working so someone came to fix it and ended up replacing the whole unit - felt like it was due for maintenance and they expected to replace it. Once he replaced the heater a bunch of flies (8-10!) entered the room and they had to send a maintenance person to vacuum all of them! He said they were probably inside the old heater and came out when they removed it. All this took place past midnight. Clearly it was not a restful and relaxing weekend we were hoping for. The food at Liv was great, the spa was good, and the location across the outlet malls is perfect but I will most likely not return to stay at this hotel.
• Alexander

  Added 2015.09.04

  Enjoyed a therapeutic massage at the spa. Staff that greeted us were very helpful and made us feel welcome. Massage was excellent and the setting was very relaxing. Following our massages we enjoyed the pool and hot tub.
• Abigail

  Added 2015.05.24

  Went for a weekend getaway. The resort is easy to get to, located right off the highway across from the Niagara outlets. The hotel/spa are all gorgeously decorated, and you don't feel like you're right beside the highway. We didn't get to see a lot of the outdoor features as the weather was bad. We did one of the packages where we had a spa credit and a dinner credit at LIV, as well as a room. Definitely worth the money. The room was absolutely beautiful and comfortable. The spa was professional, clean, and relaxing. The low lighting, candles, and music have a great vibe, and the massage therapist was attentive. She gave more pressure when needed and less when necessary. I'll be giving a separate review of LIV, but overall it was amazing!! Staff at the spa resort were all very attentive, pleasant, and did their jobs well. Overall an amazing experience. Would definitely go back.
• Gavin

  Added 2015.04.21

  I had the privilege of using the fitness club for the month of January. They have great facilities and if you like racket sports then this is the place for you. I will let others know that a membership usually runs you about $100 a month, so I don't want anyone to have sticker shock when they walk in and inquire about a membership. They have lots of classes and a variety of different fitness facilities. The men's change room is great, steam room, sauna, lots of showers and lockers.
• William

  Added 2014.11.23

  Stayed for two nights on Family Day weekend. The staff at all points of contact were excellent. There was a small issue with our room and Lindy took care of it immediately. Our massage and body wraps at the on-site spa kept us relaxed and made our two nights stay feel even longer. The food at the restaurants here is fantastic! I had my mind set on a particular dish until our server, Jacob, told us about the specials. It's hard to think about one dish while salivating over another. Once you tell the staff what your tastes are, they do their utmost to make suggestions that are certain to please your tastebuds. It's a short drive to any of the local wineries. We will definitely return to stay again.